The hotel offers amenities for your comfortable stay and unforgettable experiences
Inclusive Accessibility
“The hotel offered thoughtful features for individuals with disabilities, making our stay both comfortable and accommodating.” view full review
Comforting Breakfast
“I enjoyed the breakfast selection; it was basic yet satisfying, and the comforting food choices helped kick-start my day.” view full review
Refreshing Pool
“The pool was a perfect retreat, with refreshing water and a lovely ambiance, ideal for relaxing after a day of adventure.” view full review
Cozy Beds
“The room featured extremely cozy beds which guaranteed a restful night's sleep, perfect for recharging for all the tours.” view full review
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Golf course
Services
Paid airport shuttle
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Business
Fax/Photocopying
Children
Babysitting/Child services
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Open-air bath
Public Bath
Room features
Air conditioning
Sitting area
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Boulevard Kukulkan Km.4 Lote:D-8-0 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
Map view
street view
Boulevard Kukulkan Km.4 Lote:D-8-0 Hotel Zone,
Cancun,
Mexico,
Quintana Roo
City landmarks
Beach
Playa Langosta
1.1
km
Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone
Scenic Tower Cancun
1.5
km
Blvd. Kukulcan Km. 4.5
Jardin del arte
740 m
Blvd. Kukulkan 5. 5 Playa Langosta
Float Fun Cancun
1.1
km
CancunMexico
El Eden Ecological Reserve
1.4
km
Blvd. Kukulcan km.5
Galeon Capitan Hook
1.4
km
Monumento a los Ninos Heroes
1.5
km
Andiani Travel Group
1.5
km
Beach
Playa Las Perlas
2.2
km
Beach
Playa Tortugas
2.2
km
Av. Bonampak
Malecon Tajamar
2.6
km
Harbour
Aquatours Cancun
2.1
km
Market
Mercado 28
5.0
km
Kukulcan Boulevard
Playa Tortuga Ferry Terminal
2.2
km
Marina Adventure Bay
Bungee in Cancun
2.2
km
Blvd. Kukulkan k.m. 3.5
Sail Away Cancun
2.2
km
Kukulcan Boulevard
Club De Playa
2.4
km
Night club
Barezzito Puerto Cancun
2.7
km
Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1
Plaza de Toros Cancun
3.3
km
Mall
Malecon Americas Cancun
3.3
km
Golf Course
Puerto Cancun
3.4
km
Event hall
B2B Center Cancun
3.2
km
Night club
ANTIQUE Puerto Cancun
3.4
km
Calle Fuego #2
Amigos de Sian Ka'an
3.5
km
Store
Superama Bonampak
3.6
km
Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1
CrossFit Revolver Cancun
3.7
km
Square
Las Palapas
4.4
km
Night club
Distrito Cavana
3.7
km
Arrecifes
3.7
km
Nearby
Church
Parroquia de Cristo Resucitado
370 m
Restaurants
Fontina
100 m
Boulevard Kukulkan
Deli Barlovento
120 m
Calle Del Pescador Km 4
Las Quekas
320 m
Restaurant
Carnitas Michoacan
280 m
Blvd. Kukulkan MZA.30 Km. 3.5 Zona Hotelera
The White Box
1.2
km
Hotel Grand Oasis Cancun Km. 16. 5
Maki Taco
1.2
km
Boulevard Kukulcan Km 4.5 Zona Hotelera
Cocoa Grill & Seafood Restaurante
1.3
km
Blvd. Kukulcan Km 4.5 En Grand Oasis
Las Hijas De La Tostada Cancun
640 m
km 3.5 Blvd. Kukulcan
Las Hijas De La Tostada
610 m
Boulevard Kukulcan,166 Hotel Zone
La Trattoria
960 m
Kukulcan Boulevard Km 4.5 Hotel Zone The Royal Cancun
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Amazing views
Proximity to beaches
Language barrier
Enforcement issues
6.0/10
Guest rating
Rooms
6.0
Location
7.0
Service
5.0
Dining
5.0
Guest reviews
6.0/10
based on 5 reviews
3/5
based on 211 reviews
6.6
6.6/10 based on 472 reviews
#165 of 271 hotels in Cancun based on Tripadvisor
Bill
United States,
July
2023
7.2/10
The hotel offers nice and clean rooms with great views over the lagoon, ideal for sunset viewing. However, the service, while amazing, could only be done in Spanish and there were challenges with enforcing policies. The location is a highlight of the property, close to beaches but a bit far from the center. Dining options were limited but delicious, and the homemade bread was a plus.
Rooms
7.0
The rooms are nice and clean, more like an apartment setup, but do not fully meet regular standards.
Service
6.0
The service was amazing, but there were communication difficulties as it was only in Spanish and faced issues with enforcing policies.
Location
8.0
The location is great, a highlight of the property with proximity to beaches, but a bit far from the center of Cancun.
Dining
7.0
The dining experience was a mix of limited but delicious options, although there were some issues perceived because of the hotel's involvement.
Facilities
8.0
The facilities are satisfactory and provide basic amenities.
Amazing views
Language barrier
George
United States,
June
2023
6.8/10
The hotel offers rooms with great views over the lagoon, ideal for sunset viewing, but they are quite utilitarian. The bare rooms lacked washcloths, had bare walls, and no coffee/tea maker, which was a downside.
Rooms
7.0
The rooms are very utilitarian and checked for cleanliness before leaving.
Service
6.0
The service was a mix; some staff were very helpful and friendly. However, there was an unfortunate incident where a friend's phone was stolen from our room, and the response to locating it or filing a report was not as supportive as expected.
Location
8.0
The location is not really a highlight, but the hotel provided a clean room with a view of the lagoon from a higher floor. It was nice and relaxing, especially in the evening.
Dining
5.0
The dining experience was a mix; the food I paid for specifically wasn't good, but the limited menu had some delicious dishes.
Facilities
8.0
The hotel had some good facilities like car hire, housekeeping, and tours/ticket assistance.
clean
stolen phone
John
United States,
June
2023
5.0/10
The hotel's location was excellent, close to many amenities such as markets, pharmacies, and bus stops. However, the service was disappointing, with rude staff and cleanliness issues like a dead cockroach in the room. On the bright side, the hotel's surroundings were nice and offered a relaxing atmosphere.
Rooms
5.0
The rooms were bare, lacking basic amenities like a coffee maker and washcloths. They were also noisy due to the highway proximity.
Service
5.0
The staff was rude and even threatened to call the police, which was very off-putting.
Location
5.0
The location was both good and bad, with convenient access to supermarkets but also some issues like being dropped off at the wrong spot.
Dining
5.0
The paid dining experience was not good, with unappetizing food that seemed subpar.